These Terms & Conditions (“Terms”) govern your use of the website lunecosmetics.com (“Site”) and the purchase of products (“Products”) offered by L’UNE Cosmetics (“we”, “us”, “our”). By accessing the Site or placing an order, you agree to these Terms.
1. Use of the Website
You may use the Site for personal, non-commercial purposes only.
You agree not to misuse the Site, attempt unauthorized access, or engage in activities that could harm our systems or reputation.
2. Product Information
We strive to ensure that product descriptions, images, and details are accurate.
However, slight variations in color or texture may occur due to device displays or production batches.
We reserve the right to modify, discontinue, or update products at any time.
3. Orders & Payments
By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method submitted.
We reserve the right to refuse or cancel orders for:
Suspicious activity
Incorrect pricing
Inventory errors
Payments are processed securely through trusted providers.
Prices include VAT where required.
4. Shipping & Delivery
Shipping times are estimates and may vary due to external factors.
Once an order is shipped, we are not responsible for courier delays, lost parcels caused by incorrect addresses, or force majeure events.
Full details are available in our Shipping Policy.
5. Returns & Refunds
Returns are handled according to our Return & Refund Policy, available on the Site.
Customers are responsible for ensuring that returned items meet eligibility requirements.
6. Intellectual Property
All content on the Site—including logos, product names, images, and text—is the property of L’UNE Cosmetics.
Unauthorized reproduction, distribution, or modification is prohibited.
7. Privacy & Data Protection
Your personal data is processed in accordance with our Privacy Policy, which complies with GDPR and applicable regulations.
By using the Site, you consent to the processing of your data as described therein.
8. Limitation of Liability
To the fullest extent permitted by law, L’UNE Cosmetics shall not be liable for:
Indirect or consequential damages
Loss of profits
Issues caused by misuse of the Products
Interruptions or errors in website access
9. Governing Law
These Terms are governed by the laws of Italy.
Any disputes shall be resolved by the courts located in Brescia, Italy, unless otherwise required by mandatory consumer law.
10. Changes to the Terms
We may update these Terms at any time.
The latest version will always be available on this page and becomes effective immediately upon publication.
11. Contact Information
For questions or support, please contact:
support@lunecosmetics.com